Privacy Policy

Last Updated: March 06, 2025

Ramar Foods, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, protection, and disclosure of personal information obtained through our website (https://ramarfoods.com) and associated services (collectively, the “Services”).

1. INFORMATION WE COLLECT

We collect and process various types of personal data, including but not limited to:

  • Identifiers: Information such as name, email address, telephone number, shipping, and billing addresses provided by you when placing orders or registering an account.
  • Commercial Data: Order details, payment transaction information, purchase history, and records related to your transactions with us.
  • Technical Data: Automatically collected data including IP addresses, browser type, operating system, device identifiers, and information collected through cookies and similar tracking technologies.
  • Preferences and Interests: Data voluntarily provided by you about dietary restrictions, product preferences, and interests to enhance your experience.

2. HOW WE USE YOUR INFORMATION

We utilize personal information for various operational, business, and marketing purposes, including:

  • Processing orders, handling transactions, and managing account activities.
  • Personalizing and enhancing your user experience.
  • Communicating with you regarding orders, customer support, or promotional materials and newsletters.
  • Conducting market research, data analytics, and improving our services and product offerings.

3. SHARING OF YOUR INFORMATION

We may share your information with:

  • Third-Party Service Providers: Companies performing payment processing, shipment, hosting, data analysis, IT support, and marketing activities on our behalf.
  • Legal and Regulatory Authorities: As required by applicable law, regulation, judicial proceedings, or governmental requests.
  • Business Transfers: In the event of mergers, acquisitions, divestitures, or similar corporate transactions.

4. DATA SECURITY

We implement robust security measures to protect your personal information, including:

  • Industry-standard encryption protocols (SSL/TLS) for safeguarding data transmission.
  • Regular security assessments and compliance audits.
  • Stringent internal access controls to limit employee access based on job roles and responsibilities.
  • Strict retention and secure deletion policies aligned with legal and regulatory requirements, generally retaining financial and tax-related data for a minimum of 6 years.

5. YOUR LEGAL RIGHTS

You have specific rights concerning your personal data, depending on your location and applicable privacy laws, such as GDPR and CCPA. These include:

  • Accessing your personal data and obtaining copies upon request.
  • Requesting corrections or updates to your information.
  • Requesting deletion or restriction of your data under certain circumstances.
  • Objecting to specific data processing activities.
  • Withdrawing consent at any time where applicable.

To exercise these rights, please contact our Privacy Officer at dataprivacy@ramarfoods.com. We aim to respond within 30 days.

6. INTERNATIONAL TRANSFERS

We may transfer your personal data to countries outside of your residence country. Such transfers are carried out in compliance with applicable laws, ensuring appropriate safeguards are in place to protect your data, including Standard Contractual Clauses approved by the European Commission, where required.

7. DATA SECURITY

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure storage, access controls, and regular security assessments.

8. DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce our agreements. Specific retention periods depend on the nature and sensitivity of the information and applicable legal requirements.

9. THIRD-PARTY WEBSITES

Our Services may include links to external third-party websites or services. We do not control and are not responsible for these external entities’ privacy practices. Please review their privacy policies before providing personal information or interacting with these sites.

10. CHILDREN’S PRIVACY

Our website and services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have unintentionally collected such data, please contact us immediately.

11. CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy periodically. Any changes will be communicated via:

  • Notices prominently displayed on our website.
  • Direct email notifications to account holders.

We encourage you to regularly review this Privacy Policy to stay informed of our data practices.

12. CONTACT INFORMATION

For any questions, concerns, or requests regarding your personal data, please contact us:

Ramar Foods
Attn: Privacy Officer
1101 Railroad Avenue
Pittsburg, California 94565
dataprivacy@ramarfoods.com
800-660-0962

Effective Date: March 06, 2025

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